churn prevention

In a world in which switching costs are negligible and customers easily switch between insurance providers, you want to turn your customers into loyal customers. Optimize your customer lifetime value and proactively target your marketing and retention efforts to the customers that are most likely to churn. Connect these insights to your call center dashboard to proactively make them a personalized offer, send them a gift to increase the engagement with your brand or personalize your mailings. On the other side, focus on the customers that are least likely to churn and transform them in true fans of your brand. 

churn

Predicts when a customer will churn

Business results

  • Increased customer lifetime value
  • Lower churn rates­ by preventive targeting of churning customers

Consumer results

  • *Relevant offers and gifts* Relevant offers and gifts

Prevent your customers from leaving your brand

Optimize the customer lifetime value

DISCOVER WHICH CUSTOMERS ARE LIKELY TO CHURN
This solution provide insights in wich customers in your portfolio are likely to churn in a given timeframe. Taking into account the customer lifetime value this will give you all the information you need to decide which customers need some extra attention. Since keeping your customers is less expensive then aquiring new ones.

TURN YOUR CUSTOMERS INTO FANS
Prevent customers with high expected customer lifetime value leaving your brand by proactively targeting them with a unique offer or give them something extra. Turn your customers into fans. 

INTERESTED IN THIS SOLUTION?

Get in contact with our Business Development & Solution Expert

foto van NAAM

SHAHIN RASTI­
BUSINESS DEVELOPMENT & SOLUTION EXPERT

I'm looking forward to brainstorm about the possibilities of Content Optimization in your organization. Don't hesitate to get in touch!

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